Privacy Policy

1. This website is owned by P&M Quality Smallgoods Pty Ltd (ABN 67 002781142 ("Primo"). Primo is bound by the National Privacy Principles ("NPPs") and complies with them to the extent required by the Privacy Act 1988 (Cth). Primo has implemented policies which support our compliance with the NPPs and protect personal information we hold. This Privacy Policy describes those policies in general terms.

For visitors to our website, this Privacy Policy forms part of the Terms of Use. You should read this Policy in conjunction with the Terms of Use. Please click here to read the Terms of Use.

2. Summary

Primo approaches communications with consumers on the Internet, on the telephone (such as through our Consumer Contact Centre) and by written communications with respect for, and commitment to, individual privacy rights, and the different sensibilities of our child consumers. We support active self-regulation of this new environment to ensure that responsible marketers can maintain the right to use all communication media to interact with its consumers.

3. Consent

Personal information is any information about you where your identity is apparent, or can reasonably be ascertained, from the information.

Please be sure to read each provision in this Privacy Policy before using, or submitting information to, this site. By providing your personal information to Primo or by using the Primo website you agree to the terms of this Privacy Policy and consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.

In addition, you agree that if you disclose your personal information to us, we may create a database record of information about you and use the information for marketing purposes and to notify you of any prizes being awarded to you. This record will not be disclosed to third parties, except in the circumstances outlined below (see Collection, Use and Disclosure of Information)

4. Changes to Privacy Policy

Primo recognises its obligation to its customers and community to adhere to the highest standards of decency, fairness, and integrity in all its operations. Likewise, we're dedicated to the fundamentals of protecting consumer privacy, especially for children. This means that, from time to time, our policies will be reviewed and may be updated, revised, modified and supplemented. Primo reserves the right to change the information, features, products, disclosures and this Privacy Policy at any time and notify you by posting an updated version of the Policy on its website. Please check this Privacy Policy periodically for changes. Your continued use of the Primo website following the posting of changes to this Privacy Policy indicates that you have read the Privacy Policy in place at that time. By continuing to use this website after any changes are made means that you accept those changes.

This Privacy Policy is based on the National Privacy Principles in the Privacy Act 1988 (Cth) and on Primo implemented policies to protect personal information. Unless you provide us with your consent to do otherwise, Primo will only collect, use and disclose your personal information as set out below.

5. Collection, Use and Disclosure of Information

Primo may collect personal information as a result of a consumer contacting our Consumer Contact Centre or by writing to us or by visiting our website.

The personal information that Primo collects may include such things as name, address and telephone number. It may be collected for a variety of reasons including:

(a) to provide products or services to you;

(b) to research, develop, administer, protect and improve our products or services;

(d) as required by law; or

(e) to respond to you when you request information or as part of a request to be included in our updates list.

Any personal information which Primo does collect is used for internal purposes and will not be sold or provided to any third parties without your consent except:

(a) where required or authorised by law;

(b) to implement our Terms and Conditions (for example a promotion);

(d) in connection with the sale, assignment, or other transfer of the business of this site, in which case we will require any such buyer to agree to treat your information in accordance with this Privacy Policy;

(e) to external service providers (such as mailing houses, our call centre and information technology service providers), so that they can provide the services that we have contracted out to them; or

(f) where otherwise consistent with the Privacy Act 1988 (Cth) and any other applicable law.

6. Cookies

Cookies are pieces of information that a site sends to your computer's hard disk when you access information on that site. Each time you use your computer to access the same site, the information that was previously received is sent back to the site by your browser. Cookies do not identify individual users. However, when you visit the Primo website, our servers may record information about your usage, the time of your visit, its duration, the pages you visit and style settings.
Primo may use information from cookies for internal purposes (ie to estimate the number of visitors to this web site and determine overall traffic patterns). If you do not agree to the use of cookies, you can set the preferences on your browser to remove all cookies and reject cookies in the future.

7. Storage and Security

Any personal information that you provide Primo will be stored on a secure server. The server is maintained by Primo Company.
Primo takes reasonable steps to protect your personal information as you transmit your information from your computer to this site and to protect such information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, no data storage can be guaranteed to be 100% secure. As a result, Primo cannot warrant the security of any information you transmit to us and you do so at your own risk.

8. Access to Personal Information

If you want to know what personal information Primo holds about you, you can gain access to this personal information and request that Primo update, correct or delete any information by contacting us in writing directing your enquiry to:
P&M Smallgooods
18 Hume Highway Chullora NSW 2190
Fax: [INSERT]
Email: [INSERT]

To protect the security of your personal information, you may be required to provide identification before you are given access to your personal information.

If you wish to stop receiving communications from Primo, or would like your personal information to be deleted from our records, please notify Primo via the contact details above. Primo will take reasonable steps to update or correct (or if requested, delete) personal information in our possession.

9. Links to Other Websites

This site may contain links or references to other web sites. Please be aware that we do not control other web sites and that, in any case, this Privacy Policy does not apply to those web sites. We encourage you to read the privacy policy of every web site you visit.

10. Questions

If you have any questions about Primo's Privacy Policies or procedures, or would like to complain about a breach of your privacy you may contact:
P &M Smallgooods
18 Hume Highway Chullora NSW 2190
Phone: 02 9742 0000
Fax: [INSERT]
Email: [INSERT]

Our staff are prepared to address any concerns you may have about the privacy, safety and appropriateness of any material you see on the Primo website.

11. More Information

More information about privacy law and the NPPs is available from the Federal Privacy Commissioner at www.privacy.gov.au Or you can contact the Federal Privacy Commissioner on 1300 363 992 or by writing to: GPO Box 5218, Sydney NSW 2001
This Privacy Policy was last updated in February 2012.



Exclusive offers, promotions and more...